Rental Process: Renting through Century 21 Performance Realty & Management

Once you find a rental that suites your needs give us a call at the office to schedule a viewing! Please note it is best to call 24 – 48 hours prior to your desired showing time as many rentals are currently occupied and we must give the current resident adequate notice. Whether you are moving locally or from out of country we can ensure a smooth rental process.

Once you decide on a rental property that suits your needs you must fill out a rental application form. All information must be filled out to the best of your ability. Once complete forward it on to the property manager.

When the property manager receives your application they get going on running all necessary checks (Employment, Landlord, Credit etc.). Many times, you may not be the only applicant applying for a property. Your application may be among a few which are forwarded on to the property owner for final decision and confirmation.

If approved, the property manager will create the tenancy agreement, Invoice (all initial move in fees must be paid in secured funds such as money order or certified cheque), and any other necessary paperwork needed. Please note, all tenancies are for a 1 year lease unless otherwise stated. Furnished properties are available for minimum 1 month. Initial funds needed for move in are usually 1st months’ rent, ½ months’ rent for the Security Deposit, and an additional ½ months’ rent for pet deposit if approved.

Once the initial funds and signed contract are received we will arrange a move-in time with you, or put you in contact with the Landlord of the property directly to arrange this. Upon moving into your new property, the landlord (either the owner or a property manager from Century 21) will conduct a move in condition inspection with you. This is your opportunity to note existing damages or deficiencies within the property.

During tenancy, any maintenance items should be reported to the property manager to ensure the issue is taken care of appropriately. Your property manager is on call 24/7 to deal with any issues that may arise.

At Century 21 we ensures the rental has been professionally cleaned (including carpets) before you move in. At the end of each tenancy, a professional clean (including carpets) is conducted at the tenants expense to restore it back to its original cleanliness. This cost will be taken from your security deposit if the tenant has not made arrangements themselves and submitted proof with receipts. Near the end of your lease, your landlord will contact you to arrange a move-out condition inspection with you. It is important that you or your representative be present for this inspection.